Return & Refund Policy

Because our products are custom-made just for you, we have a limited return policy.

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Returns & Exchanges

We do not accept returns or exchanges for:

• Buyer’s remorse

• Wrong size or color

• Incorrect address provided at checkout

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Damaged, Defective, or Incorrect Items

If your order arrives damaged, misprinted, or incorrect:

• Contact us within 30 days of delivery

• Include your order number and clear photos

Approved claims are covered at no extra cost and may result in a replacement or refund.

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Lost Orders

Claims for orders lost in transit must be submitted within 30 days of the estimated delivery date.

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Unclaimed or Returned Packages

Packages returned due to:

• Incorrect address

• Failure to claim delivery

May require reshipment at the customer’s expense. Unclaimed items are donated after 30 days.

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Questions?

Email us at [help.desilvadesignstudio@gmail.com] — we’re here to help ✨