Shipping policy
Shipping Policy
We currently ship within the United States only.
Processing Time
All items are made to order.
-
Production takes 3–7 business days
-
Orders ship once production is complete
Shipping Time
After shipping, most U.S. orders arrive within 3–4 business days.
Shipping times may vary due to carrier delays or high-volume periods.
Shipping Confirmation & Tracking
You’ll receive a tracking email as soon as your order ships.
Incorrect Address
Please double-check your shipping address before placing your order.
If an incorrect or incomplete address causes a package to be returned:
-
Reshipment costs will apply
-
We cannot refund orders shipped to incorrect addresses
Lost Packages
If your package appears lost, contact us within 30 days of the estimated delivery date and we’ll assist with next steps
Questions?
Email us at [help.desilvadesignstudio@gmail.com] — we’re here to help ✨